1. Business Information

YELYAH BRANDING LTD
Company Number: 14408666
Twelve Quays House, Egerton Wharf, Wirral, CH41 1LD
Email: hayley@yelyahbranding.com

2. Scope of Work

All projects are scoped and agreed before work begins. Any additional work requested outside of the agreed scope may require additional fees and revised timelines.

Project details, timelines, and deliverables will be outlined within proposals, quotations, or contracts provided before the start of the project.

3. Payment Terms

A 50% upfront deposit is required before any work begins.

The remaining balance is due before final files, assets, or deliverables are released.

Late payments may result in paused work or delayed delivery.

4. Revisions

Unless otherwise specified, all projects include up to three rounds of revisions.

Additional revision rounds or significant changes outside of the agreed scope may incur additional charges.

5. Paused or Delayed Projects

If a project is inactive for more than 30 days due to delayed feedback, missing content, or lack of communication, YELYAH reserves the right to pause the project and re-schedule remaining work based on availability.

Revised timelines or additional fees may apply where significant delays occur.

6. Refunds

Due to the nature of creative and strategic work, payments are non-refundable once work has started.

7. Retainers

Retainer agreements operate on a rolling monthly basis unless otherwise agreed.

Either party may terminate a retainer agreement with one month’s written notice.

Unused retainer hours or deliverables do not roll over unless otherwise specified.

8. Ownership & Intellectual Property

Final approved work becomes the property of the client once full payment has been received.

YELYAH reserves the right to showcase completed work within portfolios, case studies, social media, marketing materials, and promotional content unless otherwise agreed in writing.

Any concepts, drafts, or unused work remain the intellectual property of YELYAH unless explicitly transferred.

9. Source Files

Editable source files will be provided upon final payment unless otherwise agreed.

10. Client Responsibilities

Clients are responsible for:

• Providing accurate information and feedback
• Supplying required content and assets on time
• Reviewing deliverables within agreed timelines

Delays in communication or approvals may impact project timelines.

11. Limitation of Liability

YELYAH is not liable for any indirect, incidental, or consequential damages arising from the use of delivered work or services.

While every effort is made to ensure accuracy and quality, responsibility for final use and implementation remains with the client.

12. Third-Party Services

YELYAH may recommend or integrate third-party platforms, tools, fonts, or services. Responsibility for third-party costs, licensing, maintenance, or terms remains with the client unless otherwise agreed.

13. Acceptance

By proceeding with a project, submitting payment, or engaging YELYAH’s services, the client agrees to these Terms & Conditions.